Our Commitment to Privacy

Your privacy is important to us and to better understand and protect your privacy Volunteer Marine Rescue Hervey Bay Inc. have provided this notice explaining our outlined information practices and the choices you can make about the way your private information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

What Information Do We Collect?

Volunteer Marine Rescue Hervey Bay Inc. collects your personal information on this site this is done through the registering of your personal details in our membership/renewal application forms, or from online purchases that you make whilst purchasing online on this site. This sensitive information collected allows us to process your application and requests in a more efficient timely manner.

Volunteer Marine Rescue Hervey Bay Inc. understands the importance of personal information therefore adhere to a strong code of ethics with the strictest of confidentiality at all times. Any personal information collected on our site is stored in accordance with the privacy act and will only be used for its intended use.

During you visit to our store we may from time to time collect the following information but not limited to.

  • NAMES.
  • ADDRESS.
  • PHONE NUMBERS.
  • NOK DETAILS.
  • EMAIL ADDRESS.

OUR GUARANTEE

How Do We Use Your Personal Information? - Is It Kept Secure?

Volunteer Marine Rescue Hervey Bay Inc. will not sell, rent or lease your personal information to anyone however from time to time you may register in our store or make online purchases that require your sensitive information to be stored on file. Some of the information collected may be required by law for legal reasons. E.g. purchase of prohibited, controlled or restricted weapons. As a distributor of such products by law we must keep a purchasing register of all such purchase transactions both online and offline, for reasons that this may occur your sensitive information will not be passed on to any third parties unless requested by law.

How Do We Protect Your Information?

To prevent unauthorised access, and to maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Volunteer Marine Rescue Hervey Bay Inc. uses only industry standards (SSL) secure socket layer security software that encrypts all your sensitive information. This service is provided through a hosted STRIPE payment gateway to ensure a safe & secure checkout process. STRIPE uses encryption when collecting or transferring any sensitive data online, which ensures you have a pleasant shopping experience whilst visiting our store.

What Are "Cookies" Do We Use Them?

Yes we do - Cookies are most commonly used to track individual web site visitor activity on our site. It is a small piece of information sent by a web server to store on your computer's hard drive, when you visit some sites the server gives you a cookie that acts as your identification card. Upon each return visit to that site, your browser passes that cookie back to the server. In this way, a web server can gather information about which web pages are used the most, and which pages are gathering the most repeat hits and the users profile signature identifying you.

Online stores often use cookies that record any personal information you enter, as well as any items in your electronic shopping cart, this is done so that you don't need to re enter this information each time you visit the site. Accepting a cookie does not give a server access to your computer or any of your personal information (except for any information that you may have purposely given, as with online shopping). Servers can read only cookies that they have set, so other servers do not have access to your information.

Also, it is not possible to execute code from a cookie, and not possible to use a cookie to deliver a virus. For privacy reasons, you may wish to view the cookies currently stored in your browser or control which sites you accept cookies from. You may also decide what period of time they may be stored and used. Most modern browsers offer the ability to control and disable cookie settings. If you choose to disable cookies in your browser you will not be able to take full advantage of some of the features on our site therefore we recommend that you leave your cookies turned on. If you choose otherwise to do this please consult your browser's help files.

How You Can Remove Or Modify Your Personal Information?

To modify or delete any of your personal online account information from our data base simply contact us and we will adjust accordingly.

Credit Card Information Privacy?

At no time do we collect your credit card information or store them on our servers. All online credit card transactions are through STRIPE, our preferred payment gateway.

Third Party Sites

Volunteer Marine Rescue Hervey Bay Inc. may insert for your convenience links to third party websites operated by other entities, such material is assembled in good faith.

Volunteer Marine Rescue Hervey Bay Inc. does not control the way in which these third party sites may collect or handle your personal information you should therefore take the necessary precautions to protect yourself and your personal information whilst visiting those sites.

For more information and before using a link see our terms and conditions on this site.

Questions - Contact Us

If you have any questions or concerns about your privacy or would like to leave use feedback please do so via policy@marinerescueherveybay.org.au or by calling us on 07 4128 9666. All enquires are handled in the strictest of confidentiality.

Your Consent

Purchase made online from Volunteer Marine Rescue Hervey Bay Inc. will be deemed as acceptance of our terms and conditions.